1. Overview
This policy explains how to cancel a SummaryApp subscription and when refunds are available. It forms part of our Terms of Service. The Free plan is never charged and has nothing to cancel.
2. Plans and prices
- Free — 60 minutes of transcription per month, at no cost.
- Pro Weekly — $9.99 per week.
- Pro Monthly — $19.99 per month.
- Pro Yearly — $99.99 per year.
Paid plans start with a 3-day free trial and auto-renew at the plan price until cancelled. Prices are in US dollars and match what is charged.
3. Free trial — how to avoid being charged
If you start a 3-day free trial and do not cancel before it ends, your subscription begins and your payment method is charged. To avoid any charge, cancel before the trial ends. We recommend cancelling at least 24 hours before the trial’s end so the change is processed in time.
4. How to cancel
On iOS (Apple App Store)
If you subscribed through the App Store, manage or cancel your subscription in your Apple account: open Settings → [your name] → Subscriptions, select SummaryApp, and tap Cancel. Apple manages App Store billing and renewals.
On the web
If you subscribed on the web, open your SummaryApp account settings and cancel your subscription there. If you can’t find it, email support@summaryapp.world and we’ll help.
5. What happens when you cancel
Cancellation stops future renewals. You keep Pro access until the end of the billing period you’ve already paid for, and then your account returns to the Free plan. Cancelling does not delete your account or your content — you can delete those separately at any time.
6. Refunds
Because the trial lets you evaluate SummaryApp before paying, subscription charges are generally non-refundable except where required by law or as described below.
Purchases made through the App Store
Refunds for App Store purchases are handled by Apple under Apple’s policies. Request a refund through Apple (for example, at reportaproblem.apple.com). We’re happy to help you with the process.
Purchases made on the web
For web subscriptions, contact us at support@summaryapp.world within 14 days of a charge and we’ll review your request. We consider refunds in good faith, including for accidental renewals and technical problems that prevented you from using the Service.
Your statutory rights
Nothing in this policy limits the consumer rights you may have under the law of your country, including any right to a refund for a faulty service. If you are an EU/EEA or UK consumer, you may have a statutory right to withdraw from a purchase; note that where you ask us to begin a digital service during the withdrawal period, that right may end once the service has been fully provided with your consent.
7. How to request a refund
Email support@summaryapp.world from the email on your account and include the plan, the date of the charge and a short note about what happened. For App Store purchases, please also request the refund through Apple as above. We aim to respond within a few business days.
8. Contact
Need help with billing or cancellation? Email support@summaryapp.world or visit our Support page.