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Support

We’re here to help

Have a question about recordings, transcripts, billing or your account? Reach out and we’ll get back to you.

Contact us

Email us and include your account email and a short description of what you need. The more detail you share, the faster we can help.

Email support@summaryapp.world

We aim to respond within a few business days.

Getting started

Record or import a meeting, then review the transcript, summary and action items.

See how it works

Billing & cancellation

Plans, the 3-day free trial, auto-renewal, how to cancel, and refunds.

Refund & cancellation policy

Privacy & data

What we collect, the AI subprocessors we use, and how your recordings are handled.

Read the Privacy Policy

Delete your data

Delete any recording, transcript and summary — or your whole account — at any time.

How deletion works

Looking for quick answers?

Our FAQ covers billing, cancellation, platforms, privacy and supported file types.

Read the FAQ