Support
We’re here to help
Have a question about recordings, transcripts, billing or your account? Reach out and we’ll get back to you.
Contact us
Email us and include your account email and a short description of what you need. The more detail you share, the faster we can help.
Email support@summaryapp.worldWe aim to respond within a few business days.
Getting started
Record or import a meeting, then review the transcript, summary and action items.
See how it worksBilling & cancellation
Plans, the 3-day free trial, auto-renewal, how to cancel, and refunds.
Refund & cancellation policyPrivacy & data
What we collect, the AI subprocessors we use, and how your recordings are handled.
Read the Privacy PolicyDelete your data
Delete any recording, transcript and summary — or your whole account — at any time.
How deletion worksLooking for quick answers?
Our FAQ covers billing, cancellation, platforms, privacy and supported file types.
Read the FAQ